---
title: How to Integrate Fluent Support with Paymattic in WordPress?
description: "[Paymattic](https://paymattic.com/) allows you to connect with [Fluent Support](https://fluentsupport.com/), a WordPress plugin, to enable paid customer support tickets. This article will guide you through integrating**Fluent Support**in your **WordPress** **Site** with **Paymattic**. ## Enable Fluent Support Integration To learn how to enable…"
url: "https://paymattic.com/docs/how-to-integrate-fluent-support-with-paymattic-in-wordpress/"
updated: "2024-10-03"
category: Integrations
---

# How to Integrate Fluent Support with Paymattic in WordPress?

[Paymattic](https://paymattic.com/) allows you to connect with [Fluent Support](https://fluentsupport.com/), a WordPress plugin, to enable paid customer support tickets. This article will guide you through integrating**Fluent Support**in your **WordPress** **Site** with **Paymattic**.

## Enable Fluent Support Integration

To learn how to enable Fluent Support integration, follow the steps with screenshots below – 

First, go to **Integrations** from the **Paymattic Navbar**, search for **Fluent Support** through the search bar, and you will get the **Fluent Support** integration module.

Before starting the process, ensure you **Installed**and**Activated** the **Fluent Support Plugin** in your WordPress Site.

Learn how to install and activate the [Fluent Support Free](https://fluentsupport.com/docs/how-to-install-activate-fluent-support/) or [Fluent Support Pro](https://fluentsupport.com/docs/upgrade-to-fluent-support-pro-add-on/) version.

![](https://paymattic.com/wp-content/uploads/2022/10/Install-and-Activate-Fluent-Support-scaled.webp)

Once you successfully install & activate the Fluent Support plugin in your WordPress Site, you will get the Fluent Support’s **Settings Icon** on the right side, click on it.

![](https://paymattic.com/wp-content/uploads/2022/10/Fluent-Supports-settings-icon-scaled.webp)

Click the **Toggle** button and your Fluent Support integration module will be enabled.

![](https://paymattic.com/wp-content/uploads/2022/10/Enabled-Fluent-Support-module-scaled.webp)

## Integrate Fluent Support into Paymattic Forms

To learn how to integrate Fluent Support into any specific Form in Paymattic, follow the steps with the screenshots below –

First, go to **All Forms** from the **Paymattic Navbar**, **select**the**Desired Form**where you want tointegrate**Fluent Support,** andclick the**Pencil/Editor Icon.**

![](https://paymattic.com/wp-content/uploads/2022/10/Open-desired-form-1-scaled.webp)

Once the **Editor** page opens, go to the **Integrations** tab, click the **Add New Integration** button & select **Fluent Support Integration** feedfrom the dropdown list. 

![](https://paymattic.com/wp-content/uploads/2022/10/Add-new-integration-feed-dropdown-list-scaled.webp)

Now, a pop-up page will appear with various settings options for configuring Fluent Support. 

**All the settings options mentioned in the screenshot below are briefly explained:**

- **Feed Name**: Here, you can set a name according to your preference for your feed. This field is required to be filled in.

- **Primary Fields**: Use all the fields under this option to properly link your Fluent Support Fields with the Form Fields. Also, you can easily select the **Value** for the **Form Fields** according to the **Fluent Support Fields** by using the **Shortcode** button. 

- **Create Ticket on Payment Success Only**: If you enable this option, the ticket will be generated only after successful payment is received, i.e., creating the support ticket as soon as the form is submitted with a successful payment. But if you do not enable this option, it will instantly create the ticket without checking the payment status.

- **Conditional Logics**: This option allows Fluent Support integration to function conditionally based on your submission values according to your set conditional logic/s.  Also, here,  you can add as much conditional logic as you need by clicking the **+ Add More** button and delete any logic by clicking the **Trash Icon**if needed. To learn more, read this [Documentation](https://paymattic.com/docs/how-to-use-conditional-logic-in-form-fields-with-paymattic/).

- **Enable This Feed**: Check this option, to ensure this integration feed remains enabled, and all the actions of this feed function properly.

Once the setup is done, finally, click the **Create Fluent Support Feed** button.
And, your Fluent Support will be integrated into this specific form!

![](https://paymattic.com/wp-content/uploads/2022/10/Add-New-Fluent-Support-Integration-Feed-page.webp)

After successful Integration, now you will see that your **Fluent Support Integration Feed** has been added here.

You can modify your feed anytime by clicking the **Pencil Icon** and delete it by clicking the **Trash Icon**.
Also, you can disable or enable this feed anytime by clicking the **Toggl**e button if needed.

![](https://paymattic.com/wp-content/uploads/2022/10/Added-Fluent-Support-Integration-Feed-scaled.webp)

## Preview of Integrated Fluent Support

Here, you can see the preview of the opened tickets of Fluent Support through the Form entries that I set up during the integration.

![](https://paymattic.com/wp-content/uploads/2022/10/Prview-of-Fluent-Support-tickets-scaled.webp)

This way you can easily integrate Fluent Support with Paymattic!
If you have any further questions, concerns, or suggestions, please do not hesitate to contact our [@support team](https://wpmanageninja.com/support-tickets/?utm_source=wpmn&utm_medium=home&utm_campaign=site#/). Thank you.